Delivery Information

Shipping

If an item is suitable for shipping, Browse-a-while Ltd can, at your request, arrange shipping for the item and will provide you with a cost for the shipping. The cost will include the actual shipping cost plus the cost of any packaging and labour.

If you choose to use the shipping supplied by Browse-a-while Ltd, we will handle all deliveries using either DPD, Royal Mail, MyHermes, or our own personal courier service. Should you choose to use the delivery service supplied by Browse-a-while Ltd it may take up to 14 days following your shipping payment for the item to be despatched (most items are dispatched well within 14 days). This is to cater for unforeseen circumstances such as Covid-19 isolation of staff etc.

All shipping quotes and the subsequent use of the Browse-a-while Ltd Shipping Service is a separate contract from the sale of the item process. You will receive a written quote for shipping with full terms and conditions for that shipping quote when you request shipping.

Collection

You can collect your item OR arrange your own courier to collect from us at Browse-a-while Ltd. To assist in complying with any Covid-19 restrictions and to keep both our staff and our clients as safe as possible you MUST contact us to arrange a suitable time and date to collect your item OR your courier MUST contact us to arrange a collection. We will not release items to you or a courier unless an appointment has been made and we have agreed to the collection time and date.

You can also arrange collection using your own postage so long as you can get the postage label to us electronically. We will then arrange an appropriate time and date to post the item or have the item collected from us. If you are going to provide your own postage label, please ensure the correct amount has been paid and that you have supplied the correct parcel, letter or package dimensions.

Unless we are notified in writing by the buyer, any items shipped by Browse-a-while Ltd will only be shipped to the address provided by the buyer when purchasing the item.

Payment for shipping can be made by BACS Transfer or by phone using a Debit or Credit Card.

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